Location:
Corporate Office -- Fort Wayne, Indiana
What you will be doing:
Our Community & Partnership Representative role combines sales outreach, financial wellness education, and community engagement to promote the credit union’s mission and expand our presence among local businesses, nonprofits, and underserved populations. This representative will be responsible for building lasting relationships with diverse stakeholders and community organizations, as well as, conducting public speaking engagements, delivering presentations, and interacting with the media. The ideal candidate will have a genuine passion for building strong community partnerships and a strong desire to contribute within a collaborative and innovative Marketing team. They will share in the credit union’s mission and values and be committed to making a meaningful impact through financial education and active community involvement.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities
- Develop new Select Employee Group (SEG) partnerships and enhance engagement with existing SEG relationships.
- Conduct in-person and virtual presentations promoting credit union products and services to SEG employees.
- Coordinate and develop SEG-specific campaigns, presentations, and onboarding strategies with the Marketing department.
- Convert engagement into tangible sales: memberships, deposit products, loans, cards, etc.
- Plan and lead external community events, sponsorships, and volunteer efforts aligned with financial inclusion.
- Conduct financial wellness workshops in SEG’s, schools, and nonprofits.
- Forge partnerships that empower underserved communities.
- Serve as a public-facing representative at events, potentially in the media (case by case basis), and through educational content.
- Work with executive leadership to align community outreach with membership growth goals.
- Lead, plan, and attend Fort Financial community service/volunteer days.
- Coordinate with Branch Managers to bring outreach efforts directly into neighborhoods.
- Support internal events (ex: staff appreciation, member celebrations) that foster organizational culture and community integration.
Qualifications:
- Required Experience: 3-5 years of similar or related experience in sales, community relations & planning, non-profit, or financial services.
- Preferred Experience: 3-5 years of banking or credit union experience.
- Required Education: Bachelor's Degree or achievement of formal certifications and relevant experience recognized as equivalent within the industry.
