Welcome! Thanks for stopping by our careers page to learn about launching your career with Fort Financial.
Our employees are the key differentiator to our success. Our priority is to hire, develop and build a highly engaged and talented workforce to design solutions that address the changing landscape of the finance and banking industry. We have been helping our members fortify their futures for more than 75 years, and we are committed to being an employer of choice for our employees.
If you thrive in a community-focused environment that is driven to delight their members and exceed their expectations, Fort Financial may be the team for you!
Fort Financial employees enjoy these benefits:
- Medical, dental, vision and life insurance
- Short-term and long-term disability insurance
- Pension and 401k
- Paid time off (PTO)
- Paid holidays
- Paid community volunteer time
- Educational reimbursement
- Professional development opportunities
Hear From Our Employees
Current Job Openings
Location:
Corporate Office -- Fort Wayne, Indiana
What you will be doing:
Our Community & Partnership Representative role combines sales outreach, financial wellness education, and community engagement to promote the credit union’s mission and expand our presence among local businesses, nonprofits, and underserved populations. This representative will be responsible for building lasting relationships with diverse stakeholders and community organizations, as well as, conducting public speaking engagements, delivering presentations, and interacting with the media. The ideal candidate will have a genuine passion for building strong community partnerships and a strong desire to contribute within a collaborative and innovative Marketing team. They will share in the credit union’s mission and values and be committed to making a meaningful impact through financial education and active community involvement.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities
- Develop new Select Employee Group (SEG) partnerships and enhance engagement with existing SEG relationships.
- Conduct in-person and virtual presentations promoting credit union products and services to SEG employees.
- Coordinate and develop SEG-specific campaigns, presentations, and onboarding strategies with the Marketing department.
- Convert engagement into tangible sales: memberships, deposit products, loans, cards, etc.
- Plan and lead external community events, sponsorships, and volunteer efforts aligned with financial inclusion.
- Conduct financial wellness workshops in SEG’s, schools, and nonprofits.
- Forge partnerships that empower underserved communities.
- Serve as a public-facing representative at events, potentially in the media (case by case basis), and through educational content.
- Work with executive leadership to align community outreach with membership growth goals.
- Lead, plan, and attend Fort Financial community service/volunteer days.
- Coordinate with Branch Managers to bring outreach efforts directly into neighborhoods.
- Support internal events (ex: staff appreciation, member celebrations) that foster organizational culture and community integration.
Qualifications:
- Required Experience: 3-5 years of similar or related experience in sales, community relations & planning, non-profit, or financial services.
- Preferred Experience: 3-5 years of banking or credit union experience.
- Required Education: Bachelor's Degree or achievement of formal certifications and relevant experience recognized as equivalent within the industry.
Location:
Fort Wayne, Indiana (Corporate Office)
What you will be doing:
As a Network Engineer, you will be responsible for designing, implementing, and maintaining secure, reliable network infrastructure to support business operations. This role ensures optimal performance, resolves connectivity issues, and collaborates with the IT department to enhance system efficiency and scalability. This role also involves collaborating on projects and delivering excellent support to internal stakeholders.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
Key Job Responsibilities:
- Design, install, configure, and maintain network equipment including switches, routers, firewalls, access points, and cabling.
- Maintain domains, IP addresses, VLANs, LAN/WAN, and network policies
- Collaborate with the Systems Engineer and Network & Systems Administrator to maintain a rigorous security posture by managing ACLs, IDS/IPS, spam and web filtering, camera systems, and physical access control systems
- Assist with quoting and purchasing of new network equipment under the direction of the Network & Systems Administrator.
- Review network monitoring and logs and take appropriate action.
- Assist and collaborate with IT team members as a backup and knowledge resource.
- Rotate on-call duties with assigned staff as scheduled, including emergencies, nights, holidays, and weekends.
- Keep abreast of emerging technologies and best practices in network engineering.
Required Skills
- Proven experience in designing, configuring, and maintaining enterprise network infrastructure.
- Strong ability to monitor, troubleshoot, and secure network operations.
- Excellent communication and collaboration skills with the ability to work effectively across departments on assigned projects.
- Familiarity with networking technology, topology, and security appliances with a strong desire to grow in this field.
Qualifications:
- Required Experience: 3-5 years of similar or related experience.
- Preferred Education: Bachelors degree or achievement of formal certifications recognized in the industry as equivalent.
Location:
Corporate Office - Fort Wayne, Indiana
Job Summary:
As the Information Technology Support Specialist, you will be responsible for Core Systems daily operations and support, hardware and software maintenance and helpdesk support. This role may also involve collaborating on projects and requires delivering excellent service support to internal and external stakeholders.
Our Culture:
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities:
- Coordinate project activities under the supervision of the Senior Database Administrator.
- Conduct daily and nightly system operations using the batch automation system and participate in the rotating production schedule.
- Actively participate in working help desk tickets and provided first tier employee support.
- Assists with hardware maintenance, upgrades, and repairs including building new PC’s, and peripheral support and deployment.
- Assist in maintaining all third-party software and hardware as needed for core financial systems.
- Rotate on-call duties with assigned IT staff as scheduled, including emergencies, nights, holidays, and weekends.
Qualifications:
- Experience with ticketing systems.
- Required Experience: 0-1 years of similar or related experience
- Preferred Education: Associate degree or achievement of formal certifications recognized in the industry as equivalent or (4) job-specific skills acquired through an apprenticeship program.
Location:
Fort Wayne, Indiana (Corporate Office)
Job Summary:
As a Lending Solutions Representative, you will play a critical role in analyzing financial documents, reviewing credit reports, and ensuring compliance with lending guidelines to minimize risk. The ideal candidate will have strong analytical skills, keen attention to detail, a thorough understanding of lending regulations to support sound decision-making, and a commitment to providing exceptional service to our members while upholding the credit union’s financial health.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities:
- Provide general credit union information on all credit union services and policies, interest rates, terms of loans, dividends and interest computations, and insurance coverages to members.
- Analyze borrower’s credit profile, collateral, and capacity to repay the proposed loan obligation.
- Approve or reject loans within prescribed loan authority.
- Handle all aspects of loan servicing requests and work closely with loan officers to address specific loan questions, fulfill documentation requirements, and resolve any issues that arise.
- Address and resolve any issues or discrepancies that arise during the underwriting phase.
- Ensure indirect loan funding is handled in a timely manner with proper documentation and compliance.
- Recommend loan alternatives to members, as necessary.
Desired Qualifications:
- Required Experience: 3 - 5 years of experience in loan processing or a related role.
- Preferred Experience: Credit analytics and regulatory compliance experience within banking and/or consumer lending.
- Required Education: High School Diploma/GED or Equivalent.
Locations:
Churubusco, Indiana (Full-Time); Parkwest Branch - Fort Wayne, Indiana (Full-Time)
Job Summary:
As a Teller, you will be the face of the credit union, providing exceptional service while efficiently handling financial transactions. The ideal candidate will possess strong interpersonal skills, attention to detail, a commitment to accuracy, a desire for growth, and a strong ability to contribute and work in a positive team environment.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
Key Job Responsibilities:
- Deliver exceptional customer service by proactively providing value and educating members to support their overall financial wellness.
- Identify and pursue opportunities to match credit union products and services with members' financial needs.
- Process various financial transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Assist members with account inquiries, balance inquiries, and other related requests.
- Collaborate with team members to achieve branch goals and objectives.
- Stay updated on industry trends and any changes in products or services offered to members.
- Adhere to credit union policies and procedures to ensure compliance with regulatory requirements.
Qualifications:
- Required Education: High School Diploma/GED or Equivalent